Here’s our easy to understand, simple, and ironclad guarantee.
The short version:
If you’re not happy or something goes awry and it’s our fault, we’ll make it right.
The longer version:
Consumer warranty and client protection
Seated Massage makes every effort to consistently provide quality, safe and ethical corporate and event massage services to our clients and recipients. To be frank, we go out of our way to make sure you receive the best service from go to whoa.
Simply
We work tirelessly alongside our clients to make sure they receive what they need from their corporate and event massage experiences. If you ask for it and we promise it but don’t deliver it, we’ll work with you to make it right. Simple.
Seriously
If unforeseen circumstances arise prior to or during any or all Seated Massage visit/s which detract from the outlined, booked and expected experience for our clients and recipients, we will work with our client and / or affected recipients to make good on the unforeseen circumstances to ensure a suitable substitute experience is arranged.
This can include but is not limited to a re-visit / reschedule of services or a refund. Substitute / re-booked or re-scheduled experiences are at the expense of Seated Massage.
Help keep us accountable
It’s very important for us to receive feedback, as it helps keep us accountable and able to provide the best possible experience to all those we touch. We invite your suggestions, plaudits, complaints, bouquets or brickbats regarding any aspect of our service, and we encourage you to use your social media and leave a Google Review to let others know about your experience with us.
We’re more than a massage service. We know that the good we do is in our hands, and we want to do good by you and your organisation.