If unforeseen circumstances arise prior to or during any or all Seated Massage visit/s which detract from the outlined, booked and expected experience for our clients and recipients, we will work with our client and / or affected recipients to make good on the unforeseen circumstances to ensure a suitable substitute experience is arranged.
This can include but is not limited to a re-visit / reschedule of services or a refund. Substitute / re-booked or re-scheduled experiences are at the expense of Seated Massage.
Help keep us accountable
It’s very important for us to receive feedback, as it helps keep us accountable and able to provide the best possible experience to all those we touch. We invite your suggestions, plaudits, complaints, bouquets or brickbats regarding any aspect of our service, and we encourage you to use your social media and leave a Google Review to let others know about your experience with us.
We’re more than a massage service. We know that the good we do is in our hands, and we want to do good by you and your organisation.