Consumer warranty and client protection.
Seated Massage make every effort to consistently provide high quality, safe and ethical corporate and event massage services to our clients and recipients.
We work hard with our clients, to ensure they receive what they need from their corporate and event massage experiences. If you ask for it and we promise it but don’t deliver it, we’ll work with you to make it right for you. Simple.
If unforeseen circumstances arise prior to or during any or all Seated Massage visit/s which detract from the outlined, booked and expected experience for our clients and recipients, we will work with our client and / or affected recipients to make good on the unforeseen circumstances to ensure a suitable substitute experience is arranged.
This can include but is not limited to a re-visit / reschedule of services or a refund. Substitute / re-booked or re-scheduled experiences are at the expense of Seated Massage.
Help keep us accountable.
It is very important for us to receive your feedback, as it helps keep us accountable and able to provide the best possible experience to all we touch.
We invite your suggestions, plaudits, complaints, bouquets or brickbats regarding any aspect of our service. And we encourage you to use your social media to let others know about your experience with us.